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Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up window will show up. It contains in-depth info about all the operations that you can carry out on the given page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive range of instructional videos clarifying how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, take a look at our extensive Frequently Asked Questions database, which comprises questions asked by real users and offers real solutions. We periodically update our FAQ section with new entries so as to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can get in touch with our great team of technical support engineers available 24/7 and eager to help you with any query. Each trouble ticket you open will be replied to in less than one hour (the average response time is just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 315516

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com